The Friends & Family Test was introduced in 2015 to practices and NHS providers as a way of regularly reviewing patient satisfaction.
If you wish to complete the Friends & Family Questionnaire online you can do this below.
Every month we collate the results and submit them to NHS England. We also share our results with all practice staff so we can see where we are doing well and where we can improve. The latest results can be found below.
Take the Survey!
June 2024 Results
Recent Comments – October 2024
“The call handler was very professional and said someone will ring back soon, regards my health. Within next 10 minutes received call back from lovely young lady, who gave me an appointment to see a doctor. The doctor was very polite, professional. I have been give prescription to reduce symptoms and referral to see specialist. Glad I’m registered with Trinity Medical Service, whom staff provides excellent service.”
“Didn’t wait long at all. Nurse very polite and respectful and cheerful.”
“The doctors are especially helpful and very prompt and supportive. Many thanks for all that you do.”
“The appoinment was on time. The staff very courteous, clear in instructions and what the appointment was for. The procedure was painless. Warm and friendly staff. “
“The call handler was very professional and said someone will ring back soon, regards my health. Within next 10 minutes received call back from lovely young lady, who gave me an appointment to see a doctor. The doctor was very polite, professional. I have been give prescription to reduce symptoms and referral to see specialist. Glad I’m registered with Trinity Medical Service, whom staff provides excellent service.”