The Friends & Family Test was introduced in 2015 to practices and NHS providers as a way of regularly reviewing patient satisfaction.
If you wish to complete the Friends & Family Questionnaire online you can do this below.
Every month we collate the results and submit them to NHS England. We also share our results with all practice staff so we can see where we are doing well and where we can improve. The latest results can be found below.
Take the Survey!
January 2025
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Recent Comments – January 2025
- Some recent comments from our feedback this month:
- 💙 “The doctor was very clear and helpful in giving feedback. The original blood test was quick, easy, friendly and on time. I think you provide a great service and it’s very comforting to be in the catchment area of your surgery.”
- 💙 “Receptionist was welcoming & kindly directed me to the waiting area I needed to be. My appointment was on time, everything was discussed and agreed before signing the confirmation agreement. All staff was very pleasant and explained the procedure throughout.”
- 💙 “The practitioner was very professional throughout which gave me the confidence to understand and apply his suggestions for improvement.”