Home Visits

Home Visit Policy

At Trinity Medical Centre we are committed to providing quality healthcare to all our patients, including those who are unable to attend the practice in person. This policy outlines the eligibility criteria and process for requesting home visits.

Eligibility for Home Visits

Patients are eligible for home visits if they meet the following criteria:

  1. Classified as Housebound:
    • A housebound patient is defined as someone who is unable to leave their home due to a medical or physical condition. This includes individuals who are bed-bound, require significant assistance to leave their home, or whose health would be compromised by traveling to the surgery.
  2. Reside Within Our Catchment Area:
    • To ensure continuity of care, home visits are provided to patients whose address falls within our practice’s catchment area.

When Home Visits Are Provided

  • Home visits will be arranged when clinically appropriate and required, based on an assessment of the patient’s medical condition.
  • They are intended for patients whose condition makes it impossible or unsafe for them to attend the surgery.

Requesting a Home Visit

  • Patients, carers, or family members should contact the surgery as early as possible, ideally before 10:00 AM, to request a home visit. This allows our medical team to plan and prioritise visits for the day.
  • When making a request, our reception staff may ask for details of the patient’s symptoms and condition. This helps the clinical team assess the urgency and necessity of the visit.

Important Notes

  • Home visits are not a substitute for hospital care or emergency services. In the event of a medical emergency, patients should call 999 immediately.
  • Patients who can attend the surgery, either independently or with assistance, will be expected to do so, as our facilities are better equipped for certain examinations and treatments.

We appreciate your cooperation in helping us provide the best possible care to all our patients. If you have any questions about our home visit policy, please contact the surgery directly.